Contact

Contact Helix Body Jewelry

Our team can help with product selection, sizing, orders, shipping, and warranty questions.

Customer Care

WhatsApp: +57 312 647 5450
Email: contacto@helixbj.com

For order support, include your order number and the email address used at checkout. For a warranty or delivery issue, attach clear photographs or video when relevant.

Company and Fulfillment

Helix Body Jewelry LLC
1209 Mountain Road Place Northeast, Suite N
Albuquerque, NM 87110, United States

This is the legal and administrative address of Helix Body Jewelry LLC. It is not a retail location and does not accept in-person orders or returns.

Fulfillment center
Kilometer 26, Vía Girardota–Guarne, FC103
Antioquia, Colombia

Helpful Links

We normally respond within 1–2 business days.

Helix Customer Service

If you have questions about orders, international shipping, sizing, or materials of our jewelry, our team will be happy to assist you.

Store Hours
  • Mon - Fri : 8:00am - 5:00pm
  • Sat - Sun : 8:00am - 3:00pm
Email: contacto@helixbj.com · WhatsApp: +57 312 647 5450

Contact us

Our team will be happy to help you with any questions about orders, jewelry, or shipping.

Helix Studio in Colombia

Medellin

Medellin, Antioquia
Colombia

Guarne

Kilometer 26 Girardota – Guarne Road
Antioquia, Colombia

International Presence

United States

1209 Mountain Road Place Northeast, Suite N
Albuquerque, NM 87110
United States

Legal and administrative address of Helix Body Jewelry LLC. We do not serve the public or take orders at this location.

Spain

Calle Francisco Inglott Artiles 27, 1ª Izda
Las Palmas de Gran Canaria
Spain

Distribution point for orders in Europe.