Yes. Our gold pieces are made of solid 14K or 18K gold; we never use plating or coatings that can wear off over time. Each piece of jewelry is designed to maintain its shine and durability for years.

In our collections we use natural diamonds and selected Colombian emeralds. Each stone is chosen for its brilliance, clarity, and quality to ensure an authentic and elegant piece of jewelry.

Titanium jewelry is made of ASTM F-136 implant-grade titanium, a material recognized in the medical industry for being hypoallergenic, lightweight, and corrosion-resistant.

Yes. ASTM F-136 titanium jewelry has a 3-month manufacturing warranty, while 14K and 18K solid-gold jewelry has a 6-month manufacturing warranty. We also guarantee the lifetime authenticity of the stated solid-gold material. Coverage and exclusions are detailed in our Returns & Warranty Policy.

We ship to the countries available in our store’s country selector. Availability, shipping cost, and estimated delivery time are shown for each destination during checkout.

Delivery time depends on the destination. In most cases, international shipments take between 3 and 10 business days.

Shipping cost is automatically calculated during the checkout process based on the destination country and the available shipping method.

We work with FedEx, a reliable international carrier that allows for online order tracking at all times. This way, you can know the shipping status and the location of your package throughout the entire delivery process.

We accept the payment methods displayed at checkout. Payments are processed through secure third-party providers, and availability may vary by country.

Yes. Our website uses certified payment gateways and security systems that protect the information of each transaction.

Each product includes information about gauge, length, or diameter to help you choose the right jewelry for your piercing.

To maintain the shine of your jewelry, we recommend cleaning it gently with warm water and mild soap, drying it well, and storing it in a safe place when not in use.

Yes. All Helix jewelry comes in elegant packaging designed to protect the piece and enhance the gifting experience.

Yes. You can enter a different shipping address during checkout to send the gift directly to the recipient.

On some orders, it's possible to include a special message to go with your gift.

The most recommended materials are solid gold and implant-grade titanium, as they offer high resistance, durability, and excellent skin compatibility.

The most common sizes for ear jewelry are 1.2 mm (16G) thick, with different lengths or diameters depending on the piercing area.